Smart Chatbots

Chatbots to organise service, triage and processes.

Conversational flows with automations, integrations and routing — designed for real operations, not generic templates.

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Lead movido para Proposta
Conversas
847
tempo real
Qualificados
194
pela IA
Em proposta
41
ativos agora
Pipeline
R$ 127k
este mes
The problem

Generic chatbots cause more harm than good.

Many repeated questions consuming the team
Overloaded manual service
Lack of standardised responses
Non-existent or inefficient triage
Stuck bots that frustrate customers
Flows disconnected from systems
The solution

Flows designed for the real operation.

Smart chatbots with triage, system integrations, context-based routing and smooth handoff to humans.

Contextual flows

Conversations designed for the journey and operational goal.

Triage

Automatic classification to deliver the conversation to the right destination.

Routing

Forwarding by team, number or process.

Integrations

Connection with CRM, ERP, spreadsheets and internal tools.

Human handoff

Smooth transition from bot to agent when needed.

Standardisation

Consistent communication in tone, context and process.

The hidden bottleneck

The friction points slowing your operation.

Manual triage wastes the team

Without automatic classification, agents spend 40% of their time on questions the bot could handle — reducing capacity for sales.

Rigid flows frustrate customers

Bots that don't understand context increase abandonment rate by up to 3x and send customers straight to competitors.

Lack of integration creates rework

Information in different systems that agents need to manually look up causes slowdowns and errors.

What you lose without it

The real cost of not solving it.

87%
flow completion rate
Users who reach the end
8,340
users served/month per client
Without increasing team
40%
of team time
Wasted on manual triage
R$418k
revenue via chatbot/month
Real Avraham case
Flow framework

Visual pipeline of a structured conversation.

Every message follows deterministic steps — no noise, with auditing and explicit human handoff.

Input
Message received
Triage
Intent classified
Flow
Flow executed
Integration
CRM / ERP / API
Reply
Standardised
Resolution
Bot or human

Visual flow builder: no code, real results

Build service flows with drag-and-drop, conditional branching and human handoff — all tracked by conversion funnel.

Editor de fluxos do chatbot
Fluxo de chatbot inteligente
Benefits

What your operation gains.

  • Organised service
  • Automatic triage
  • Standardisation
  • Reduced operational load
  • More speed
  • System integration
  • Better customer experience
  • Funnel visibility
FAQ

Frequently asked questions.

A regular chatbot follows a rigid flow; a smart one connects to systems, does real triage, routes by context and hands off to humans at the right moment.

Ready to structure your operation?

Talk to Avraham and get an initial diagnosis.